The public is invited to attend a FREE two-hour
Jessica Brownmiller with Le Mars Convention and
During the workshop, participants will learn how front-line employees can become their community’s best ambassadors; how they can most effectively share information with visitors; plus “The Five Steps to Excellent Customer Service” for businesses.
Organizers say that community front-line employees will especially benefit from this workshop, including staff who interact with the public in restaurants, retail, convenience stores, attractions, and
The workshop is co-sponsored by Iowa State University Extension and Outreach, and taught by
Other workshop sponsors include the Iowa Economic Development Authority/ Iowa Tourism Office, and the Eastern, Central and Western Iowa Tourism Regions.
The workshop is free and lunch will be provided but pre-registration is required.